🤝 Get Help When You Need It
Our support team is here 24/7 to help you succeed. From technical questions to site optimization, we've got your back.
🚀 Quick Actions
📋 Support Categories
Technical Support
- Site performance issues
- Plugin compatibility
- Database optimization
- Security concerns
- Backup and restore
Development Help
- Theme customization
- Custom code assistance
- Git sync troubleshooting
- VS Code setup
- Staging environments
Billing & Account
- Plan upgrades/downgrades
- Billing questions
- Account management
- Team permissions
- Usage monitoring
Getting Started
- Site setup guidance
- Domain configuration
- Migration assistance
- Best practices
- Platform orientation
📊 Our Support Promise
❓ Common Questions
How do I restore my site to a previous point?
Use our Point-in-Time Machine feature. Go to your site dashboard, click "PIT Machine", select the date and time you want to restore to, and click "Restore". You can restore down to the minute!
How do I set up VS Code in browser?
VS Code is automatically available for all sites. Just go to your site dashboard and click "Open VS Code" to launch the full development environment in your browser.
Can I migrate my existing WordPress site?
Absolutely! We offer free migration assistance. Contact our support team and we'll help transfer your site with zero downtime.
How does Git sync work?
Connect your GitHub, GitLab, or Bitbucket repository to your site. Any changes you push to your repo will automatically sync to your live site within seconds.
📞 Contact Information
Emergency Support
For critical site issues affecting live production sites
Available: 24/7
General Support
For general questions, billing, and feature requests
Response: < 2 hours
Sales Inquiries
Questions about plans, features, or custom solutions
Response: < 1 hour
🚀 Still Need Help?
Our expert WordPress developers are standing by to help you succeed with your project.